What you ask us the most. If you can't find what you're looking for, write to us at hola@sufikafe.com.
Shipping and Delivery
Do you ship all over Spain?
Yes. We ship to the entire Spanish peninsula and the Balearic Islands with Correos and SEUR. Typical delivery time is 2-4 business days.
How much does shipping cost?
Standard shipping is €6.50. Free shipping on orders over €40.
Can I pick up my order at the café?
Yes. At checkout, you can choose Pickup and collect it for free at one of our cafés:
- Sufí Kafé Salou — Via Roma, 32 — 43840 Salou.
- Sufí Kafé Cambrils — Carrer de Mossèn Joan Batalla, 7 — 43850 Cambrils. Closed on Wednesdays.
The Coffee
When is the coffee roasted?
We roast weekly in small batches in Tarragona. Each bag is printed with the roast date. Ideally, it should be consumed between 10 and 30 days after roasting.
Do you sell ground coffee?
No. Only whole beans. We work with specialty coffees that lose complexity very quickly when ground. If you're just starting out and don't have a grinder, we invite you to visit one of our cafés and let us guide you.
What brewing method do you recommend?
Except for the Condor Project (espresso), all our current coffees are filter. We recommend V60 with a ratio of 1:16.7 (15 g coffee / 250 g water at 92-94 °C). Here’s the step-by-step recipe.
Where does your coffee come from?
We work with selected microlots from renowned producers:
- Carlos Pola — Pola's Coffee (Finca Las Brisas, Juayúa, El Salvador)
- Marlon Rojas Pérez (Finca La Reserva, Pitalito, Huila, Colombia)
- Condor Project — 96 women coffee growers from southern Huila (Colombia)
More about each producer at About Us.
Payment
What payment methods do you accept?
Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, Shop Pay, and PayPal. The checkout is secure and processed by Shopify.
Is it safe to pay on your website?
Yes. The checkout is processed by Shopify with SSL encryption. We do not see or store your card details.
Returns and Issues
My order arrived damaged or with an issue
Let us know at hola@sufikafe.com with your order number and a photo of the issue. We’ll fix it as soon as possible.
Do you accept returns?
Due to the nature of the product (fresh coffee), we cannot accept returns of opened bags. But if you have any issues with your order, write to us and we’ll find a solution.
Cafés and Events
Do you have cafés open to the public?
Yes, two. One in Salou (Via Roma, 32) and another in Cambrils (Carrer de Mossèn Joan Batalla, 7). Check the map for directions.
Do you hold tastings and courses?
Yes. We have a Home Barista Course and occasional tastings — currently Brazilian Tasting. You can see the complete calendar at Events.
Do you sell coffee to hospitality businesses?
Yes. We supply specialty coffee and equipment to other establishments. Write to us at hola@sufikafe.com with your estimated volume and we’ll put together a proposal for you.